Please send all
the questions through e-mail to Help@MBsportmart.com for quick
assistance.
To place an order, please click
on the "Add to Shopping Cart" button at the bottom of the product page, and
complete the easy, 100% secure, online check-out.
If you are paying by Check or Money order, please mail to:
MBsportmart.com
560 W Main st, STE C179
Alhambra, CA 91801
Phone# (626) 831-8771
Fax# (413) 677-9868
Paypal is welcome! Please send payments
to "help@MBsportmart.com", we ship to confirmed paypal address only.
Security:
We use the industry standard encryption protocol known as Secure Socket Layer (SSL), to keep your order information secure. This means all of your personal information, including your credit card number, name and address, cannot be read by anyone except as provided in our Privacy Policy.
At MBsportmart.com your privacy and security are our number 1 priority. We do not share any personally identifiable information about you with other companies. We will never sell or rent your name, email address, telephone or fax numbers, address, or credit card numbers. We do not collect your IP address and general browsing patterns when you visit our site. For more in depth privacy and security information please visit our privacy page.
Guarantees and Returns:
Your satisfaction is our goal. All merchandise in resellable condition may be returned for a full refund within 30 days of purchase. (S/H is not refundable, and buyer is responsible for the return shipping expenses, unless we made the mistake of shipping out the wrong item.) Due to nature of the product, some items are non-returnable, as stated on individual product pages. If a returned merchandise is obviously being used and we can no longer sell it as new, 25% re-stocking fee will be taken off from the refund. All special orders or back-order items, subjust to a up to 25% re-stocking fees. Please save your manufacturer warranty together with your invoice and if you believe there to be a problem not caused by normal wear and tear, you should contact the manufacturer directly.
Merchandise to be returned needs to be confirmed by us, please e-mail us at help@MBsportmart.com. We will issue you a return authorization number(RMA#), we will not accept any returns without the return authorization number(RMA#).
If your purchase was made using a credit card, that card will be issued a refund within 24 hours after we receive the merchandise. Exchanges of purchases made by credit card will be billed to your credit card and the returned item will be credited back to your card after we receive the merchandise.
Merchandise specifications and pricing are subject to change without notice. Typographical, photographic,and/or descriptive errors are subject to correction. Special-order or back-order items are non-returnable.
No Sales Tax at MBsportmart.com!Shipping and Handling:
Most orders are shipped via Fedex, some are through
USPS or UPS, we will decide the most efficient way to ship the product safely
and quickly to you. (if you prefer one way or another, please note accordingly
at check-out.), 3-days select, 2-days air and next day services are available for domestic shippments only.
For standard ground shipping, at order page you will be given first two shipping
choices: "Standard" and "Standard with insurance"-- We highly recommend you
to pick "Standard with insurance", because this will get your package fully insured. We usually ship most of the orders the
next business day after the order is received, unless stated otherwise on individual product page.
Shipping charges will be calculated automatically
at Check-out after shipping address is entered.
Combined shipping rates available, if you order two or more items at same
time, system will calculate automatically to help you to save on shipping.
For all the shipping methods, you will be e-mailed a tracking number, if we have your e-mail address on file.
If any insurance coverages are desired, please
choose shipping method "standard with insurance" when you order. Please e-mail
help@MBsportmart.com for details. (MBsportmart will not be responsible for any
damages or loss occur during shipping, it is purchaser's responsibility to
choose "insured shipping method", and solve any shipping related damages
with carriers directly.)
For Canada shipment, it is normally a few dollars extra, exact shipping charges will be calculated
automatically at Check-out after shipping address is entered.
International Orders:
We are glad
to accept international orders. However we do require additional information
to protect the credit card holder. If paying by a non-US issued credit card, we require the
following additional information:
- A legible scan or photo copy of government issued identification, such as a passport or driver's license. (This must match your credit card)
- A legible scan or photo copy of both sides of the credit card being
used for purchase. The middle 8 digits may be covered, but the first 4 and
last 4 must match "payment info"
This information
may be emailed to help@MBsportmart.com in a .jpeg, .jpg, .gif, or .tiff format
or Fax to (413) 677-9868
Rates:
Because international shipping rates can vary significantly based on weight
and destination, for some countries, the shipping charge will be calculated
automatically at check-out, once shipping address is entered, for others,
we ask that you contact us for estimated shipping
charges. Thanks for your patience.
Customs:
All international orders are subject to applicable customs duties and associated
assessments and fees. These fees MAY include Import Duties, Value Added Taxes
(VAT) and Customs Clearance Fees. These costs are entirely the responsibility
of the purchaser. The shipping charge by MBsportmart.com does NOT include any
of these fees. You will normally be charged the Customs fees by the company
that delivers the package at the time of delivery.
Corporate Sales & Wholesales:
We do offer volume discounts on certain items, please e-mail Help@MBsportmart.com for details.
MBsportmart.com has been Rated
Top-Service by Yahoo-Shopping, buy with confidence, your satisfaction is
guaranteed!
All items offered by MBsportmart.com are guaranteed: 100% Geniune, Original, Authentic and Brand New.
Order with confidence. E-mail help@MBsportmart.com for questions.
